Teller(上�？偛�，個(gè)人金融業(yè)務(wù)部)
工作地點(diǎn)：上海 有效日期：2015年01月07日 至 2015年02月06日招聘人數(shù)：多人職位性質(zhì)：全職
Teller 職位描述：
Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join this team in the role.
In this role, you will:
To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
To establish and keep good relationship with valuable customers by providing one-stop counter services
To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
To be successful in the role, you should meet the following requirements:
Bachelor degree or above
Good understanding of banking rules and regulations
Strong sense of responsibility
Good communication and interpersonal skill
Good written and spoken English
Good computer skill
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited